Terms of service
OVERVIEW
This website is operated by PetPartnerCare. Throughout the site, the terms “we”, “us” and “our” refer to PetPartnerCare. We offer this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation, browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
Any new features or tools added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website, without express written permission by us.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material is at your own risk. This site may contain historical information, which is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services, both physical and digital, may be available exclusively online. We have made every effort to display product colors and images accurately, but we cannot guarantee that your computer monitor's display will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services. All product descriptions and pricing are subject to change at our sole discretion. We reserve the right to discontinue any product at any time. We do not warrant that the quality of any products, Services, or information purchased will meet your expectations.
SECTION 6 - DIGITAL PRODUCTS, CONTENT & EDUCATIONAL SERVICES
By purchasing digital products, downloadable content, or educational services (including courses, webinars, and subscriptions), you agree to the following terms:
- Limited License: The purchase grants you a limited, non-exclusive, non-transferable license for your personal, non-commercial use only.
- Prohibited Use: You are strictly prohibited from reproducing, distributing, sharing, selling, reselling, or otherwise transferring any digital content or educational materials provided to you. This includes sharing log-in credentials for subscriptions or courses. Unauthorized use is a direct violation of our intellectual property rights.
- Final Sale: Due to the nature of digital products, all sales are final and non-refundable, except as required by law.
- Technical Requirements: You are responsible for ensuring that your device and software meet the technical requirements for accessing and using our digital products and content. We are not responsible for any compatibility issues on your end.
SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your information, including your email address and credit card details, as needed.
SECTION 8 - OPTIONAL TOOLS & THIRD-PARTY LINKS
We may provide you with access to third-party tools and links over which we have no control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties. Your use of optional third-party tools and links is entirely at your own risk. We are not liable for any harm or damages related to the purchase or use of goods, services, or resources from third-party websites.
SECTION 9 - USER COMMENTS AND FEEDBACK
You agree that any comments, ideas, suggestions, or other materials you submit to us may be used by us at any time, without restriction, for any purpose, without any obligation to you. You are solely responsible for the content and accuracy of any comments you make. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, or other proprietary rights.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose, to violate our or others' intellectual property rights, to harass or abuse others, to submit false information, to upload viruses or malicious code, or to interfere with the security features of the Service. This includes the unauthorized distribution, sharing, or resale of any digital products, content, or educational materials from our site. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. You expressly agree that your use of the Service is at your sole risk. The Service and all products (physical or digital) are provided 'as is' and 'as available.' In no case shall PetPartnerCare, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless PetPartnerCare and our affiliates from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.
SECTION 15 - SEVERABILITY & ENTIRE AGREEMENT
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in full force and effect. These Terms of Service constitute the entire agreement between you and us, superseding any prior agreements.
SECTION 16 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States of America.
SECTION 17 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@petpartnercare.com.